§ 1. Scope

These terms and conditions apply to car custody and all other services provided for the customer. Deviating provisions, even if they are contained in the general terms and conditions of the customer or purchaser, do not apply unless they are expressly recognized in writing by Flughafenpark-Frankfurt.

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§ 2. Conclusion of the contract

In response to a booking request from the customer, a contract for the requested and confirmed services is concluded with a corresponding booking confirmation from Flughafenpark-Frankfurt. The contractual partners are the customer and Flughafenpark-Frankfurt. If a third party makes the booking for the customer, he is liable to Flughafenpark-Frankfurt as the customer together with the customer as joint debtor for all obligations under the contract, provided that Flughafenpark-Frankfurt has received a corresponding declaration from the customer. Regardless of this, every customer is obliged to forward all information relevant to the booking, in particular these general terms and conditions, to the customer. The customer is obliged to check the reservation confirmation immediately to ensure that it is free of defects and, if necessary, to notify Flughafenpark Frankfurt immediately of any incorrect information.

The subject of the contract includes the rental of a parking space for motor vehicles under the conditions specified here and any other additional services agreed in writing. Neither guarding nor custody are the subject of this contract.

The contract ends when the vehicle is handed over to the customer.

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§ 3. Services, prices, payment

Flughafenpark-Frankfurt is obliged to keep the services booked by the customer available in accordance with these General Terms and Conditions and to provide the agreed services. The customer is obliged to pay the applicable or agreed prices for the agreed services. This also applies to services and expenses of Flughafenpark-Frankfurt towards third parties initiated by the customer or the orderer. The agreed prices include the respective statutory value added tax. If the period between the conclusion of the contract and the fulfillment of the contract exceeds four months and the price generally charged by Flughafenpark-Frankfurt for such services increases, it can increase the contractually agreed price appropriately, but no more than 10%. The invoice from Flughafenpark-Frankfurt is payable immediately upon receipt without any deductions. Flughafenpark-Frankfurt can refuse to hand over the parked vehicle without paying the invoice price in advance. Flughafenpark-Frankfurt is entitled to request an appropriate advance payment upon conclusion of the contract or thereafter. The amount of the advance payment and its due date can be agreed in writing in the contract. The customer can only offset or reduce an undisputed or legally established claim against a claim from Flughafenpark-Frankfurt. If the customer is late at an appointment without having informed the parking lot operator (Flughafenpark-Frankfurt), Flughafenpark-Frankfurt is no longer obliged to accept the vehicle at the terminal and can request an additional € 20.00 for a special single trip.

The fee for the reserved parking space and other services will be paid in advance in cash or by bank transfer at the latest when the vehicle is picked up at the terminal.

For existing claims from the rental agreement, Flughafenpark-Frankfurt has a statutory right of lien on the parked vehicle including the corresponding accessories. Flughafenparkplatz-Frankfurt is also entitled to have the parked vehicles removed from the premises at the expense and risk of the respective tenant if, for example:

the lease has ended and the tenant cannot be reached;

a discontinued vehicle represents a general danger due to defects (e.g. leaking tank, etc.);

a parked vehicle is not registered by the police or has been withdrawn from use by the authorities during the term of the contract;

the vehicle was parked without authorization.

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§ 4. Withdrawal

Flughafenpark-Frankfurt grants the customer the right to withdraw at any time. The following provisions apply: In the event that a customer withdraws, Flughafenpark-Frankfurt is entitled to appropriate compensation. Flughafenpark-Frankfurt has the option of claiming a flat-rate cancellation fee of 50% of the agreed price from the customer instead of a specifically calculated compensation or, as a goodwill gesture, waiving the compensation.

The customer is at liberty to prove that Flughafenpark Frankfurt has not suffered any damage or that the damage caused by Flughafenpark Frankfurt is lower than the required flat-rate compensation. If Flughafenpark-Frankfurt specifically calculates the damage, the maximum amount of the compensation is the amount of the contractually agreed fee. Saved expenses and other use of the reserved services by Flughafenpark-Frankfurt are to be deducted from the damage calculation in favor of the customer. The above regulation on compensation also applies if the customer does not make use of the booked service without notifying this in good time. If the customer cancels the booked service no later than 24 hours before the agreed start of the service, Flughafenpark-Frankfurt waives any claims for compensation. The declaration of withdrawal must be made in writing by email (info@Flughafenpark-Frankfurt.de) or SMS. If the customer does not appear despite the service agreement, the customer must still pay the service costs in full. Flughafenpark Frankfurt can also withdraw from the contract within the applicable period of at least 24 hours. If an agreed advance payment is not made within a specified period, Flughafenpark-Frankfurt is also entitled to withdraw from the agreed services. The customer and Flughafenpark-Frankfurt are also entitled to withdraw from the contract for an important reason. Other important reasons include, in particular, force majeure, significant deterioration in assets since the conclusion of the contract or the opening or application of insolvency proceedings against the assets of the customer or Flughafenpark-Frankfurt as well as the justified concern of Flughafenpark-Frankfurt that the customer will use the booked services endanger the company's reputation or operational safety. The party exercising this right of termination must immediately notify the other party in writing before exercising the right of termination for an important reason. A claim for damages is excluded in these cases.

§ 5. Liability by Flughafenpark-Frankfurt

Flughafenpark-Frankfurt takes great care to take over the customer's vehicle at the agreed times at the departure terminal of the respective airline. However, the timeliness of arrival is not part of the contract. Flughafenpark-Frankfurt is not liable for valuables that the customer consciously or unconsciously leaves behind in the vehicle. In the event of damage caused by immissions by third parties, Flughafenpark-Frankfurt is free from compensation as well as in the event of force majeure and damage caused by internal and external unrest, war events, damage to wildlife and any animal damage as well as elementary natural forces. The customer is liable for damage caused intentionally or negligently to legal interests of Flughafenpark-Frankfurt or third parties on the business premises of Flughafenpark-Frankfurt as well as for damage caused by persons or objects brought by him to the business premises of Flughafenpark-Frankfurt. Regardless of fault, the customer is liable for all damage caused as a result of technical defects by the vehicle brought by him or a third party commissioned by him on the premises of Flughafenpark-Frankfurt (e.g. loss of oil, fire, explosion). This also applies if such defects have not been recorded in the status report (acceptance protocol) for the vehicle or were previously unknown. The customer assigns his own claims against third parties or insurance from a damage event in advance to Flughafenpark-Frankfurt, as far as Flughafenpark-Frankfurt is claimed from such a damage event. In addition, Flughafenpark-Frankfurt has unlimited liability for damages only for intent and gross negligence on the part of Flughafenpark-Frankfurt. Flughafenpark-Frankfurt is only liable for simple negligence and limited to the foreseeable damage typical for the contract, provided that an obligation is violated, compliance with which is of particular importance for achieving the purpose of the contract (cardinal obligation). In the event of initial impossibility, Flughafenpark-Frankfurt is only liable if Flughafenpark-Frankfurt was aware of the impediment to performance or the lack of knowledge is due to gross negligence. The above limitations or exclusions of liability do not apply to damage resulting from injury to life, limb and health. As far as the liability of Flughafenpark-Frankfurt is excluded or limited, this also applies to the personal liability of the employees, workers, employees, representatives and vicarious agents of Flughafenpark-Frankfurt. With the exception of claims from tortious acts, claims for damages for which liability is limited according to this section expire in two years.

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Liability for vehicle damage: 

Parking the vehicle on one of the parking spaces provided by Flughafenpark-Frankfurt is entirely at the customer's risk. Flughafenpark-Frankfurt assumes no liability for the unlikely event that a parked car is damaged during the parking period. Flughafenpark-Frankfurt is also not liable for fire damage or theft of the vehicle during the agreed parking period. Under no circumstances is Flughafenpark Frankfurt liable for accidents with property damage and / or personal injury caused by the driver or customer on the parking lot. In the event of damage caused by the pick-up and delivery service (valet parking) at Frankfurt Airport, all damage cases must be dealt with exclusively through the vehicle owner's liability insurance. The car park at Lyoner Strasse 32 in Frankfurt is not manned 24 hours and is not monitored by cameras. Access to the parking garage is secured with rolling grilles and only accessible to people who have a coded access card.

The customer is not entitled to a compensation claim for a reduction in price or compensation if he did not report the damage to the supervisory staff immediately before taking over the vehicle at the arrival terminal.

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§ 6. Conduct on the company premises

The road traffic regulations (StVO) apply on the company premises. The customer has to observe the regulations given by the traffic management. Every customer and those appointed by him must behave in such a way that risks and harm to third parties are excluded. Instructions from Flughafenpark-Frankfurt, its employees or vicarious agents must be followed.

The customer is prohibited from carrying out repairs on the company premises (exception: by authorized breakdown services), washing or cleaning vehicles, draining cooling water, fuels or oils or disposing of rubbish in the vehicle on the company premises. Impurities for which the customer is responsible must be removed immediately and properly by the customer. Otherwise Flughafenpark-Frankfurt is entitled to remove this contamination at the customer's expense. In the event of soil or groundwater contamination, removal must be carried out by an authorized specialist company at the customer's expense. In these cases the customer has no right to do it himself. Upon request, Flughafenpark-Frankfurt, its employees and vicarious agents must be presented with a vehicle registration document. In suitable cases, proof of sufficient insurance cover can also be requested. If the pre-marked documents cannot be presented, Flughafenpark-Frankfurt is entitled to refuse to fulfill the contract. In these cases the customer has no right to compensation.

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§ 7. Final provisions

Changes or additions to the contract, the acceptance of applications or these terms and conditions must be made in writing. Unilateral changes or additions by the customer are invalid. The place of fulfillment and payment is Flughafenpark-Frankfurt. The exclusive place of jurisdiction - also for check and bill of exchange disputes - is Frankfurt am Main for commercial transactions. If a contractual partner does not have a general place of jurisdiction in Germany, Frankfurt am Main is the place of jurisdiction. Flughafenpark-Frankfurt is, however, entitled to bring actions and other legal proceedings to the general place of jurisdiction of the customer. The law of the Federal Republic of Germany. Should individual provisions of these general terms and conditions be or become ineffective or incorrect, this shall not affect the validity of the remaining provisions. Otherwise, the statutory provisions apply.

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§ 8. Data protection

The data made available is protected by Flughafenpark-Frankfurt in accordance with the Federal Data Protection Act. The customer agrees that his data will be electronically processed and stored by Flughafenpark-Frankfurt as part of the contractual relationship. The data will not be passed on to third parties without authorization.